PRIVACY POLICY - EASTERN HEATING & COOLING INC.

Privacy Policy
Effective Date: May 14, 2026

Welcome to EASTERN HEATING & COOLING INC. (“Company”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eastern-heating-cooling.ca and use our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Full name
Email address
Phone number
Property address
Service details and requests
Information submitted through contact forms

We may also automatically collect:

IP address
Browser type
Device information
Pages visited
Website usage data
Cookies and analytics information

How We Use Information

We use collected information to:

Provide requested services
Process inquiries and appointments
Improve website functionality
Communicate with customers
Respond to support requests
Improve customer experience
Comply with legal obligations
Prevent fraud and security threats

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website performance and user experience.

Cookies help us:

Analyze website traffic
Remember preferences
Improve services
Support advertising and analytics activities

Users can disable cookies through browser settings.

Google Analytics & Advertising

We may use services such as Google Analytics and advertising technologies that collect anonymous website usage information.

Third-party vendors, including Google, may use cookies to serve ads based on previous visits to our website.

You can manage advertising preferences through Google Ad Settings.

Sharing Information

We do not sell or rent personal information.

We may share information with:

Service providers
Website hosting providers
Analytics providers
Legal authorities when required by law

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Children’s Privacy

Our services are not directed toward individuals under the age of 13.

We do not knowingly collect information from children.

Your Rights

Depending on applicable laws, users may have rights to:

Request access to information
Request corrections
Request deletion
Withdraw consent
Request limitations on processing

To make requests, contact us using the information below.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time.

Updates become effective immediately upon posting.

Contact Information

EASTERN HEATING & COOLING INC.
978 Rambleberry Ave
Pickering, ON L1V 5Y4
Canada

Email: contact@eastern-heating-cooling.ca
Phone: +1 (416) 300-2310

Company Information